Shipping Policy – Rysmide Store

 

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
This includes product preparation, quality control, and packaging.
Orders are not processed on weekends or holidays.

2. Shipping Timeframes

United States Shipping

• Estimated delivery: 3–7 business days

International Shipping

• Estimated delivery: 7–21 business days
  Delivery times may vary depending on the destination country, customs clearance, and carrier availability.

3. Shipping Fees

Shipping fees are automatically calculated at checkout based on:

• The total weight of your order

• Your shipping destination

• Current carrier rates

No hidden fees will be added.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with:

• A tracking number

• A link to track your package online

Please allow 24–48 hours for tracking information to update after shipment.

5. Delivery Issues

Please double-check your address before placing your order.
Rysmide Store is not responsible for:

• Delays caused by the shipping carrier

• Packages returned due to incorrect or incomplete addresses

• Customs delays for international orders

If you experience an issue, feel free to reach out and our team will assist you.

6. Lost or Damaged Packages

Lost Packages:

Please contact us if your package has not arrived within:

• 15 business days (USA)

• 30 business days (International)

We will investigate the issue and work on a solution.

Damaged Packages:

If your order arrives damaged, please provide:

• Photos of the damaged item

• Photos of the packaging

• Your order number

We will offer a replacement or solution based on the situation.

7. Order Changes or Cancellations

Once an order is in the preparation or fulfillment stage, it can no longer be modified or canceled.
If you made a mistake, please contact us immediately after placing your order.

8. Shipping Restrictions

Some destinations may be unavailable due to local regulations or restrictions.
If your country does not appear at checkout, shipping is currently not supported.

9. Contact Us

For any shipping-related questions, please contact us:
📧 support@rysmide.com